November 2, 2021 – Czech Airlines (CSA) has resumed its Prague-Copenhagen service. The service will be operated twice a week, on Thursday and Sunday. Under the winter flight schedule, CSA will continue operating scheduled flights to Paris (daily), Stockholm (twice a week), Moscow (three times a week) and Kyiv (daily). Flights to more than 15 other destinations are available under code-share agreements with partner airlines.
CSA’s flight OK508 will depart from Prague – Vaclav Havel airport at 17:45 with arrival in Copenhagen at 19:05 local time. The return flight OK509 from Copenhagen to Prague will depart at 19:50 local time and arrive at 21:10.
Clients can purchase flight tickets on the Czech Airlines and Smartwings websites and at flight ticket vendors.
Czech Airline’s priority is to ensure maximum safety for passenger on board its airplanes and applies stringent hygienic standards. Passengers are allowed to board Czech Airlines aircraft only with a respiratory mask.
With respect to the situation caused by the COVID-19 pandemic, Czech Airlines offers its clients free rebooking by 31 December 2021. Together with their flight tickets, passengers can purchase a travel insurance policy on the CSA website, complete with coverage of the costs associated with contracting the COVID-19 disease.
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November 2, 2021 – In 2017, Scandic signed an agreement with property owner LähiTapiola to operate a hotel in the iconic Hamburger Börs building in downtown Turku, Finland. And after a comprehensive two-year restauration, Scandic Hamburger Börs has finally opened its doors and the first guests have already checked in to many of its 272 hotel rooms. The hotel is located just opposite Market Square in central Turku and it will now continue its tradition of providing unforgettable hotel and dining experiences as it has since 1894.
Scandic Hamburger Börs celebrated its grand opening on Monday morning with a ceremonial ribbon-cutting by Minna Arve, Mayor of Turku, Olli Aakula, representative from LähiTapiola, Aki Käyhkö, Country Head of Scandic Finland, and Mikko Henriksson, General Manager of Scandic Hamburger Börs.
– We’re thrilled to be able give this historic Turku hotel a third lease on life. Turku is an important tourist destination for Finland and there is great interest in visiting the city from domestic and international tourists alike. For leisure travelers, Turku is an interesting destination as well as a gateway to the Finnish archipelago. It’s also a fairway for international cruise traffic and important passenger and cargo traffic to and from Sweden, says Aki Käyhkö, Head of Scandic Finland.
Scandic Hamburger Börs has opened just ahead of the upcoming holidays. The banquet and events section of the hotel is housed in the building’s Art Nouveau wing that flows seamlessly into the hotel’s modern architecture and offers guests a convenient walkway between conference facilities and hotel rooms.
– It’s fantastic to finally open Scandic Hamburger Börs. We’ve been overwhelmed by the amount of interest in the hotel even before it opened. Our hotel rooms are almost sold out on weekends in November and December and we can see a pent-up need to stay on weekdays as well. Now we will work hard to provide as great a guest experience as possible so that going forward, we’ll have a full hotel every day of the week, says Mikko Henriksson, General Manager of the newly opened Scandic Hamburger Börs.
The hotel’s new restaurant, Más, which is located on the street level, will add a touch of Spanish flair to Turku with its Iberian-inspired dishes and tapas. And the Börs Roof Bar will offer a vibrant atmosphere, refreshing cocktails and the best views of Turku from the 9th floor. Scandic Hamburger Börs was designed by Schauman Architects and the property is already greatly admired for its classy exterior. Guests staying in the hotel’s 272 rooms will be able to enjoy a good night’s sleep in comfortable standard rooms, spacious superior rooms or magnificent junior suites with arched windows facing the Market Square.
– The interior design of the rooms could be called Scandinavian style, but instead of simple, lighter colors, we’ve used warm, comforting tones to create a relaxed atmosphere, says Jaakko Puro, Interior Design Architect at Puroplan Oy.
Scandic Hamburger Börs
Property owner: LähiTapiola
Construction and restauration: YIT
Original building from 1885, addition in 1904, renovation in 2021
New build, 2021: Janne Helsin, Schauman Architects
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November 2, 2021 – Hyatt Hotels Corporation (NYSE: H) announced today the opening of Thompson Central Park New York from award-winning lifestyle hospitality brand, Thompson Hotels. Located steps from the southern edge of Central Park on West 56th Street between Sixth and Seventh Avenues, Thompson Central Park New York opens in the former space of the Parker New York.
Thompson Central Park New York welcomes hotel guests to newly designed interiors, including a redesigned lobby, public spaces and 587 sophisticated, contemporary guestrooms and suites including the 174-room highly anticipated Upper Stories, a collection of luxurious accommodations offering expansive views, high-end amenities and exclusive offerings and programming, including access to the private Upper Stories Lounge. Today’s opening also includes the return of beloved culinary hotspot, Burger Joint, and the introduction of new cocktail bar, Standing Room Only. The hotel’s grand opening will culminate in Spring 2022, with the arrival of more soon-to-be announced dining destinations, intimate event space and the opening of Upper Stories.
Lobby
Deluxe King Guestroom
Thompson Central Park New York features stunning public spaces designed by architect Thomas Juul-Hansen and guestrooms designed by Stonehill Taylor. The property is poised to redefine the New York City experience for sophisticated, contemporary travelers. Guestroom artwork and programming will be music-centric as a nod to the hotel’s history as a home to many musicians and actors who played at New York City top music venues.
“We’re honored to introduce the world to Thompson Central Park New York and welcome travelers to a stunning new hotel in the heart of New York City,” said Matt Slippoy, general manager, Thompson Central Park New York. “Together with our partners across design, culinary, retail and more, we’re thrilled to provide New Yorkers and travelers with an unparalleled hospitality experience steps from Central Park and iconic cultural institutions, performing arts theaters, Broadway and more of what makes New York City a world-class destination.”
Contemporary Design with Expansive City Views
In designing the hotel’s public areas, Thomas Juul-Hansen sought to create a sophisticated, inviting and modern introduction to Thompson Central Park New York, leveraging the iconic history of this landmark building. Guests are greeted in the lobby by massive wood clad portals leading to an organic shaped wood and leather reception desk, with intimate seating just beyond. The impressive central atrium features 36’ high ceilings with a massive central skylight and curated space for food and drinks below. Debuting in Spring 2022, a vaulted bar space connecting the atrium to both 56th and 57th streets will be lined with wood finishes and capped by a massive, suspended canopy of foliage. Each space throughout the hotel is highlighted by bespoke lighting along with a curated collection of artworks inspired by the rich heritage of the storied neighborhood.
“When walking into Thompson Central Park New York, hotel guests are greeted with a sensory experience,” said Thomas Juul-Hansen. “From the building’s classic exterior to the luxurious, newly designed modern lobby space and atrium, we have created a bespoke atmosphere for travelers to connect with the iconic style and dazzling glamour of Manhattan.”
Thompson Central Park New York partnered with Stonehill Taylor to design the hotel’s 587 guest rooms and suites, as well as guest corridors. The renowned architecture and design firm incorporated design elements to accommodate work and play, boasting elevated finishes and unexpected details. Linear and curving forms live side by side throughout the storage and sleeping areas, as well as the social and workspaces. Crisp white duvets top the navy-blue leather beds, and headboards nestle against ribbed wall detailing. A geometric etagere supports sculptural lighting and texture-providing bric-a-brac while adding structural interest to the space. Double-bay rooms feature a swivel TV, allowing guests to comfortably rotate entertainment to face sleeping and living areas. While walls and floors are finished in neutral earth tones, jewel tones pop throughout the furnishings.
Along the corridors, Stonehill Taylor incorporated balance between opposites to drive the design – from geometric designs in the carpet juxtaposed against light and dark elements, to arched mirrors along the elevator lobbies to reflect light and add depth. In Spring 2022, Thompson Central Park New York will debut The Upper Stories, a collection of 174 high-floor guestrooms with unrivaled views of Central Park, impeccable amenities and unparalleled guest experiences.
“With sophisticated travelers in mind, Thompson Central Park New York’s well-appointed accommodations feature classical elements utilized in sculptural, modern ways,” said Bethany Gale, senior interiors associate, Stonehill Taylor. “From the functionality of the space to the jewel and earth tones, guests will find unexpected yet balanced choices, contributing to a remarkable hotel stay experience.”
Dazzling Culinary Offerings
Burger Joint, a hidden gem and “speakeasy” space, returns to offer up one of New York’s top-rated burgers and fries. The property is also unveiling SRO (Standing Room Only), an intimate lobby bar that will serve hotel guests and visitors carefully-crafted cocktails, rare and organic wines and mocktails in a spirited setting, creating the perfect spot to meet and mingle.
Beginning November 1, the delectably curated in-room dining menu provides hotel guests with a mix of healthy and indulgent culinary options from 6:00 AM to 10:30 PM. In Spring 2022, the property will introduce an array of signature restaurants, further elevating the property as a dining destination in Midtown Manhattan.
Thompson Central Park New York is part of Thompson Hotels brand’s New York City footprint, joining the collection’s celebrated properties in Lower Manhattan, The Beekman and Gild Hall. One of five Thompson Hotels properties expected to open across the U.S. this year, Thompson Central Park New York’s opening further amplifies the brand’s promise to provide guests with the ultimate “in-the-know” experience at the sophisticated edge of travel.
Guestrooms at Thompson Central Park New York start at an introductory rate of $420 per night. For more information on the hotel’s opening, and to book your stay today, please visit: http://www.thompsoncentralpark.com.
Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. More information on Hyatt’s commitment can be found here: hyatt.com/care-and-cleanliness.
The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
For further information:
About Thompson Hotels
Founded in 2001, Thompson Hotels is an award-winning boutique lifestyle hospitality brand with a collection of stunning, dynamic properties. Each of Thompson Hotels’ urban and resort locations offer a carefully layered environment that molds into its surrounding community. Guests are provided tailored stays with connections to world-class culinary offerings, arts and entertainment, and groundbreaking design. The Thompson portfolio of lifestyle hotels includes The Beekman and Gild Hall in New York City; Thompson Washington D.C.; Thompson Nashville; Thompson Seattle; Thompson Chicago; The Cape in Los Cabos, Mexico and Thompson Playa del Carmen in Riviera Maya, Mexico; Thompson Zihuatanejo on Mexico’s Pacific Coast; and the new Texas hotels, Thompson Dallas, Thompson San Antonio, as well as Thompson Savannah and Thompson Hollywood. Hotels currently under development include Texas properties in Austin and Houston, as well as Thompson Denver, and Thompson Buckhead. Follow @ThompsonHotels on Facebook, Twitter, and Instagram for news and updates. For more information, please visit www.thompsonhotels.com.
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Did you know that there is a famous region which we know for its breathtaking landscape, but its name means “the land of beautiful horses”?
Horses were valued gifts to kings in ancient times and even used to pay as taxes. Amazing, right?
Whereas Cappadocia is famous today for its otherworldly topography and a strong connection to the past, the region was known for something else altogether in ancient times; horses. Even the name itself, Cappadocia, is derived from the Persian word “Katpatuka”, meaning the land of beautiful horses. Ancient sources mention gifts or tributes of horses from the region presented to ancient Assyrian and Persian kings. When Cappadocia was under Persian governance, horses were part of the taxes paid. The locals today still value horses, which sometimes offer visitors an alternative mode of transport. Thousands of other wild horses roam free on the mountains and plains of Turkey’s Anatolia region, the descendants of horses that were abandoned by farmers. … These days, they can be spotted roaming in herds in several Turkish provinces, including Manisa, Mus, Kayseri and Karaman
November 1, 2021 – Avianca announced the beginning of sales of the tickets for its new Toronto – Bogotá route, to fly from December 2021. Initially, the commercial offer is 3 weekly frequencies for the Toronto – Bogotá route and another 3 for the return route Bogotá – Toronto. The flights will be operated in Airbus A320 aircraft with capacity for 150 passengers, which represents an offer of about 4,000 weekly seats available to travelers.
“Connecting Canada with Colombia is a strategic point for Avianca’s proposal to have more direct flights and have the most robust network in the region. We are excited about this new route, and we know that with the product and service that we offer, the Canadian passenger will choose us for their flights to Colombia and other destinations in South America with which we offer important connectivity from the Bogota hub”, commented Rolando Damas, General Director of Avianca for Mexico, North America, the Caribbean and Asia.
The itineraries of the new route are as follows:
Route**
Flight
Departure
Arrival
Frequency
Toronto-Bogota
AV205
22:50*
05:00*
Tuesday, friday and saturday
Bogota-Toronto
AV204
15:20*
21:30*
*Local time
** Operation subject to government approval.
Tickets for this route are already available for sale on the mobile application, the website and through travel agencies.
Jorge Alfredo Díaz Bravo, Consul General of Colombia in Toronto, said that “The opening of this route is great news for the Colombian community, for our country and for national tourism.”
The opening of the Toronto-Bogotá route joins the launch and reactivation of 12 additional routes that will be part of the wide catalog of destinations offered by the airline from the next few months. Currently, Avianca offers its customers one of the most robust networks in Latin America with 99 routes, more than 2,680 flights per week and nearly 400,000 weekly seats.
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The Vatican is the only country in the world to have ATM’s that speak Latin.
Latin is the official language of the Vatican and one can choose this option by simply pressing the button.
Rumor has it, that the former Pope Benedict XVI, loved his transactions done in Latin. The economy of Vatican City is supported financially by the sale of stamps, coins, medals, and tourist mementos as well as fees for admission to museums and publication sales.
The Vatican City state employed 4,822 people in 2016. The Vatican City issues its own coins and stamps. It has used the euro as its currency since 1 January 1999, owing to a special agreement with the European Union. Euro coins and notes were introduced on 1 January 2002—the Vatican does not issue euro banknotes. Issuance of euro-denominated coins is strictly limited by treaty, though somewhat more than usual is allowed in a year in which there is a change in the papacy.
November 1, 2021 – Kempinski Hotels announces the long-anticipated opening of The David Kempinski Tel Aviv, the luxury hospitality brand’s 80th global opening and first property in Israel. Housed in the newest skyscraper erected along the city’s iconic Mediterranean Sea promenade, the 250-room-and-suite property is set to open to guests in February 2022, fresh upon the opening of Israel’s international borders to tourism.
Centrally located across the street from the seaside boardwalk and promenade, and within walking distance to the city’s famed outdoor food markets and dynamic urban center, The David Kempinski Tel Aviv stretches over 34-stories in a seaside skyscraper that was built by Feigin Architects with interior design spearheaded by Ara Design. Unique for an urban resort, each of the 250 guest rooms and suites at The David Kempinski Tel Aviv feature views of the Mediterranean Sea, with sliding glass doors that allow guests to soak up the plein soleil of the region. Amongst the highlights of The David Kempinski Tel Aviv are 56 suites of unprecedented grandeur, including the property’s triplex-penthouse suite, the largest of its kind in Tel Aviv, spanning more than 4,000-square-feet, including 1200-square-foot rooftop terrace and infinity pool melting into the coastline. Guests of the hotel’s top 14 suites will have exclusive access to the 34th floor outdoor lounge that is open during the warm spring, summer and autumn months, and boasts a private rooftop pool, relaxation area with sunbeds and cabanas, and a fully-serviced lounge restaurant and bar.
At night, the 34th floor lounge will also transform to Cloud51, a buzzy nightlife experience with libations and tapas (opening April 2022).
Adding to the city’s legendary gastronomic scene, The David Kempinski Tel Aviv will feature five dining venues spread across multiple floors of the property, each with their own unique atmosphere and decor. Executive Chef Mor Cohen, a World Luxury Restaurants Award-winner specializing in gourmet Kosher cuisine, will helm the property’s F&B program, including Sereia Restaurant & Lounge, a high-end Kosher fish restaurant with an outstanding selection. The hotel’s infinity pool deck will feature a full-day menu and bar while the lobby entertainment will offer a two-in-one concept with The Common Bar, a Cohiba Atmosphere-branded cigar bar and Israel’s first House of Macallan whisky bar.
Set in the heart of the “tayelet” (as Tel Aviv’s boardwalk is locally referred to in Hebrew), The David Kempinski is steps away from the outdoor sport and water activities the city offers, from standup paddleboarding and surf lessons to bike and scooter rentals and rooftop yoga curated by the hotel. Guy Klaiman, General Manager of The David Kempinski Tel Aviv states that “Our goal is to create a warm community and become a home base in Tel Aviv for families visiting Israel. The David Kempinski Tel Aviv is the new central hub along the beach, combining the finest of a beach vacation and cultural urban experience.”
In addition to the entertainment and culinary offerings, the hotel includes a full-service spa with 11 treatment rooms, a fully-equipped gym, a sauna and a relaxation area. Manicure, pedicure and hair salon appointments can be arranged in-house with the hotel’s team of seasoned professional stylists. The David Kempinski Tel Aviv tower features a state-of-the-art meeting and banquet space that can accommodate up to 500 guests, creating a new venue for destination weddings, large conferences, business meetings, and holiday celebrations.
Rack rates at The David Kempinski Tel Aviv starting at $550USD.
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November 1, 2021 -Together with Air France-KLM and Air France, KLM Royal Dutch Airlines today announced that it will be bringing its targets for reducing CO2 emissions in line with the UN Paris Climate Agreement. This agreement aims to limit global warming to well below 2°C above pre-industrial levels in order to combat the impact of climate change. “Very recently, a number of airlines – including KLM – committed to achieving Net Zero by 2050 under the IATA umbrella. This constitutes another important aspect of the Paris Agreement. We are now taking the next, crucial step for the entire Air France-KLM Group. We are committing ourselves to the CO2 reduction path developed by SBTi specifically for the airline industry. This will bring our targets further in line with the Paris Climate Agreement,” says Pieter Elbers, CEO of KLM.
Air France-KLM, Air France and KLM have each signed a letter of intent in which the group declares its commitment to cooperating with the Science Based Targets initiative (SBTi). Based on scientifically substantiated targets to reduce CO2 emissions and working in consultation, a corresponding path will be established and validated. Pieter Elbers, CEO of KLM Royal Dutch Airlines: “The earth has clear limits as to how we use our resources and the volume of emissions we generate. In recent years, we have worked hard at a national, European and global level to cooperate, innovate and define agreements. By establishing SBTi, we can further reduce our CO2 emissions step by step in a transparent manner. Initiatives including fleet renewal, Sustainable Aviation Fuel (SAF) and further operational innovation and efficiency will enable us to achieve the targets.” (see enclosed “KLM’s pathway towards the Paris climate goals”)
Fly Responsibly
In 2019, KLM introduced its Fly Responsibly sustainability initiative, directed at transforming KLM into a more sustainable airline. In addition to fleet renewal, scaling-up production and use of SAF form the cornerstone of KLM’s approach. Cooperation and supportive policies are needed to create a level playing field upon which SAF will become the standard. Elbers: “A successful, ambitious climate policy hinges on cooperating well with industry parties, knowledge institutions and governments. Together, we must reach solid agreements that truly support the energy transition.”
Despite the huge impact of Covid-19, sustainability has remained a top priority for KLM. In 2021, KLM added the first of 25 new Embraer 195-E2 aircraft to its fleet. This aircraft emits 31% less CO2 per passenger than its predecessor. KLM also took part in trials involving sustainable taxiing and operated the world’s first commercial flight powered by a fuel mixture containing synthetic kerosene.
How does SBTi work?
SBTi is a partnership between four NGOs and knowledge institutions: the Carbon Disclosure Project (CDP), World Resources Institute (WRI), UN Global Compact and World Wide Fund for Nature (WWF). SBTi helps private-sector organisations to set climate targets in line with the Paris Climate Agreement, based on what science tells them is necessary to honour the agreement, and to give short and medium-term targets concrete shape. Working with SBTi will enable KLM to gradually reduce its CO2 emissions per passenger-kilometre. Until the targets for Air France-KLM are set and validated, KLM will continue to work on its current ambitions for 2030.
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November 1, 2021 – Etihad Airways has announced the launch of flights to the holy city of Medina from 27 November 2021.
Three weekly Medina flights starting 27 November 2021
Medina will be served three times weekly from Abu Dhabi using a modern two-class Airbus A321.
Fatma Al Mehairi, Vice President Sales UAE at Etihad Airways, said: “We look forward to reconnecting Abu Dhabi with Medina, a city of enormous historic and religious significance for Muslims around the world. Our flights will support the growing demand for religious travel and strengthen the existing air links between the UAE and Saudi Arabia, a key travel market for Etihad Airways.”
The service has been timed to provide religious, leisure and business travellers in the UAE and Saudi Arabia with convenient flight options as well as connect seamlessly to major cities in the Indian Subcontinent and Asia for those travelling to and from Medina through Abu Dhabi.
Located in the Hejaz region of western Saudi Arabia, Medina is a three-hour flight from Abu Dhabi. The city is home to Prophet Mohammed’s Mosque and burial site and an important holy place for Muslim pilgrims.
The country’s two Holy Mosques in Mecca and Medina are allowing full-capacity attendance for worshippers who are fully vaccinated following an easing of restrictions earlier in October 2021.
Medina will be Etihad’s fourth destination in Saudi Arabia after Dammam, Jeddah and Riyadh. The route was established in 2014 but was temporarily suspended in 2020 as a result of travel restrictions following the COVID-19 pandemic.
Guests flying to Medina are not required to quarantine if they are fully vaccinated with either two doses of Pfizer, Oxford AstraZeneca or Moderna, or one dose of Johnson & Johnson, or have received two doses of Sinopharm or Sinovac plus one dose of Pfizer, Oxford AstraZeneca or Moderna.
Travellers can fly with complete peace of mind thanks to the Etihad Wellness programme, which includes complimentary COVID-19 insurance for all passengers, valid for travel until 31 March 2022.
Flight schedule for Medina flights effective 27 November 2021. Subject to change.
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November 1, 2021 – We have the great pleasure to inform you that the quarantine of visitors to Bolivia has finally been lifted as of November 28, 2021. In the same way, we are proud to have been able to argue the prevailing need to balance health with the economy, while assuring our contribution to development. On the other hand, we report that the complete vaccination scheme in La Paz, the gateway to Bolivia, has exceeded 80% in recent days.
All Bolivian inhabitants have the duty and obligation to comply with the protocols and biosafety standards to prevent the spread of COVID -19. Crillon Tours already has its team vaccinated and complies with WTTC and local biosecurity protocols in place and working.
We all know that it is necessary to update pandemic measures for the entry of foreign travelers to Bolivia, in order to promote the economic reactivation of the tourism sector as a potential engine for the economic development of the country, thus we want to highlight the most important parts of Supreme Decree 4605, signed by the Government yesterday.
EPIDEMIOLOGICAL SURVEILLANCE MEASURES FOR THE ENTRY TO BOLIVIA
A certificate of vaccination against COVID-19 with a complete schedule at least fourteen (14) days before the date of entry:
Certified negative RT-PCR test for persons over five (5) years of age, Up to seventy-two (72) hours before boarding in the country of origin, for visitors entering by Air, Lake, Land or River.
Health insurance with coverage for COVID-19, which covers the expenses for their treatment if need it.
In case they do not have a vaccination certificate against COVID-19 with a complete scheme with at least fourteen (14) Days before the date of entry, passengers must remain in mandatory isolation from entry until obtaining the negative result, which will be paid by passengers, controlled and monitored according to current regulations of the Ministry of Health and Sports.
Our borders are open and we are waiting for our neighbors to open theirs as soon as possible, in order to also start our HYDROFOILS CRUISES. Today we count with more International flights into Bolivia and the announcement of increased itineraries in the next months. Crillon Tours continues to operate under the Travel Bubble System, with direct control on its vast own infrastructure. Flights to UYU will resume on Nov. 24th.
Welcome to the heart of South America, where our huge pristine nature, our proverbial excellent service and the alive ancient cultures will grant a unique experience away from crowds!
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2 in 3 Europeans plan to travel in the next six months, building on the confidence restored over the summer
Intra-European trips overtake domestic travelling: 55% of short-term travellers prefer to visit another European country
Air travel is on the rise, with over 50% of respondents stating they feel comfortable taking a plane again
Although the peak summer season has been left behind, the desire for travel remains strong across Europe. 66% of Europeans plan trips through March 2022, while increased confidence on when, where and how to travel indicates a positive tourism outlook for the coming months. This is according to the latest research on “Monitoring Sentiment for Domestic and Intra-European Travel – Wave 9“[1] by the European Travel Commission (ETC), which provides timely insights on Europeans’[2] short-term travel intentions and preferences during the COVID-19 pandemic.
Eager travellers are more open to short-term trips
For the first time since October 2020, Europeans’ travel plans are spread evenly over the next six months: 26% are opting for trips between October and November, 28% between December 2021 and January 2022, and 25% will travel in February and March 2022. These results indicate that an increasing number of Europeans are no longer in a “waiting mode” to travel and feel much more confident to embark on spontaneous trips.
As travel sentiment continues to improve and pandemic restrictions become the new normal, ‘travel-ready’[3] Europeans are more determined to adhere to their travel plans (up 39% over the previous survey), rather than wait or postpone.
European city breaks are a top last-minute getaway
Intra-European getaways are now at the forefront, indicating enhanced comfort to travel internationally: more than 1 in 2 Europeans with short-term travel plans will head to other European countries, a 41% surge since September 2020. Meanwhile, preferences for domestic trips (32%) decreased by 18% over the past twelve months. Mediterranean destinations rank highest on travellers’ destination wish list, with Spain and Italy (both 9%), France (8%) and Greece (7%) as the top preferences.
Desire for city breaks (18%) has now reached a peak for 2021 with a 43% rise since summer 2021, though the appeal of a holiday at the coast also remains strong. At the same time, trip planning is becoming more last-minute, since only 29% of Europeans with travel plans for October or November have fully booked their trip. This drops further, to 15%, among those travelling later in 2021. Higher interest in city breaks and last-minute bookings is another indicator of the gradual return to normality and towards more spontaneous trips in the near future.
More city breaks come along with the increased popularity of shorter trips of up to 3 nights (30% of city break travellers). Shortening trip length also affects budgets, as the share of travellers intending to spend up to 500 euros on their trip grows by 20% compared to the previous survey, to the detriment of higher expenditure levels (1,000+ euros).
Preference for air travel increases, though health and safety concerns remain strong
Despite a lingering hesitancy towards air travel, over 50% of ‘travel-ready’[3] Europeans are now eager to switch to air transport (a 13% increase over the previous survey). This is another sign of improved consumer confidence towards using commercial flights to optimise travel times.
Despite their increased eagerness to travel in the next six months, 63% of ‘early bird’[3] travellers still rely on health and safety protocols at the destination as it makes them feel more comfortable and likely to enjoy their trip. Destinations and tourism businesses should reassure travellers through effective COVID-19 measures, particularly in relation to the areas of most concern: air travel, in-destination transportation, and local attractions.
[1] Wave 9 features data collected in September 2021
[2] Germany, United Kingdom, France, Netherlands, Italy, Belgium, Switzerland, Spain, Poland, and Austria
[3] ‘Early-bird’ travellers and ‘travel-ready’ Europeans refer to survey respondents who are planning to travel in the next 6 months
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Ocotber 29, 2021 – Wizz Air Abu Dhabi, the UAE’s ultra-low-fare national airline, announces today a new route connecting Moscow with Abu Dhabi.
The UAE has long been a popular travel destination for those in Russia, and vice versa. The flight to Moscow will operate daily services, four times a week on Sunday, Monday, Wednesday and Friday (in December 2021 and January2022), ramping up to seven days a week in February. Tickets are on sale on wizzair.com and WIZZ mobile app with fares starting as low as 49.99 EUR *.
The Moscow route brings Wizz Air Abu Dhabi to a total of 33 announced flight destinations, since it launched operations in January 2021. The airline has been going from strength to strength after travel restrictions in and out of the UAE’s capital were eased in September 2021. This latest route addition connects Abu Dhabi International Airport to Moscow and provides affordable travel opportunities for both business and leisure travellers between the UAE and Russia. This new service allows travellers to experience each of the capitals’ rich cultures and history with a convenient WIZZ flight schedule
Speaking at the Wings of the Future conference in Moscow today, József Váradi, Group Chief Executive Officer of Wizz Air said: “Today’s announcement underlines our commitment to bringing a growing number of low-fare opportunities for Russian travellers, and importantly, Wizz Air’s long-term strategic interest in the Russian market. With this new route, we are looking forward to opening up a Middle Eastern gem to Russian travellers, while allowing them to experience our high-quality on the young and sustainable fleet of our newest national airline, Wizz Air Abu Dhabi. It is with excitement and great pleasure that I welcome passengers on board this new route.”
Dmitry Saprykin, Director General of Vnukovo International Airport JSC, said “On behalf of Vnukovo International Airport, it is my distinct pleasure to welcome the broadening of our cooperation with the Wizz Air Group of Companies – one of our leading international partners. As of December 15, 2021, the Group’s scheduled passenger services to Budapest, Debrecen (operated by Wizz Air Hungary), and London (operated by Wizz Air UK), will be complemented by scheduled rotations to Abu Dhabi, to be operated by Wizz Air Abu Dhabi. Over the years of our happy and most rewarding cooperation, Wizz Air has truly become a household name in Moscow and Russia, by winning over the traveling public’s affections and trust, thanks to the dependable, high quality, yet affordable service the companies of the Group invariably offer, further enhanced by their vast destination and optimum flight schedule offering. Of particular note and inspiration is the fact that the companies of the Wizz Air Group continue to actively pursue the strategy of expanding their route networks and offering their passengers ever more convenient and affordable air travel options in these particularly trying times and circumstances. All done with the emphasis on strictest compliance with the latest air travel safety and social distancing requirements that currently apply.
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October 29, 2021 – The Ritz-Carlton Hotel Company, L.L.C. is excited to announce the debut of The Ritz-Carlton, Mexico City, providing discerning travelers with a new way to discover one of the world’s most dynamic destinations. Transforming the city’s skyline and sitting amongst the country’s tallest buildings, the hotel is centrally located along the iconic Paseo de Reforma and showcases uninterrupted views of the famed Chapultepec Park. Featuring the legendary service of the brand’s Ladies and Gentlemen, each detail of the hotel is thoughtfully designed to immerse guests in the city’s rich culture and offer a unique perspective on this beloved destination.
“We are thrilled to bring The Ritz-Carlton brand to Mexico City, exemplifying our commitment to delivering unparalleled experiences and creating meaningful memories in the world’s most exciting markets,” said Donna McNamara, Vice President and Global Brand Leader, The Ritz-Carlton. “Whether enjoying a hotel tour with a local historian to be immersed into the Mexican rituals and celebrations that inspired the hotel design, or allowing our Ladies and Gentlemen to curate a day of exploration in the city, we are excited to provide both guests and locals with a unique lens on this incredible destination.”
Soaring 58-stories high, The Ritz-Carlton, Mexico City is located in a stunning building concepted by Taller G and features 153 guest rooms and suites. Capitalizing on its enviable location and views, a double glass façade provides unique open-air terraces, inviting guests to discover a new perspective on the enchanting city. The interiors, designed by Chapi Chapo Design, were created to serve as a looking glass into Mexico City’s dynamic past, present, and future. Paying homage to the city’s profound influence on the surrealist art movement, the hotel embraces the way famed Mexican artists like Frida Kahlo, Gunther Gerzso and Leonora Carrington celebrated their indigenous roots and broke away from colonial influences. At The Ritz-Carlton, Mexico City, the use of metals, mirrors and glass serve to reflect the exterior into the interior, creating a surrealist experience by playing with perspective and distorting the surrounding, traditional architecture. While a neutral color palette invokes a sense of calm, shades of smokey ash, deep blues, and metallic fibers are woven in throughout the hotel as a nod to Mexican storytelling and folklore.
“The Ritz-Carlton, Mexico City will act as a literal and figurative gateway along the Paseo de Reforma, welcoming and encouraging guests to learn about the colorful history, dynamic present and bright future of Mexico City,” stated Luis Lopez, General Manager at The Ritz-Carlton, Mexico City. “The Ladies and Gentlemen of The Ritz-Carlton, Mexico City are eager to welcome our guests and accompany them on a memorable journey during their stay.”
Featuring unparalleled service, The Ritz-Carlton, Mexico City celebrates legendary Mexican hospitality and offers guests a highly personalized experience. The hotel features a wide range of carefully curated amenities designed for cultural discovery and epicurean adventures or business travel, including The Ritz-Carlton Club® Lounge with an exclusive Club Concierge, a heated indoor swimming pool, large fitness center with state-of-the-art equipment and a signature Ritz-Carlton Spa with six luxurious treatment rooms. Bringing the destination to life in a unique way, The Ritz-Carlton Spa thoughtfully sources local ingredients and botanicals, which are then coupled with the healing and spiritual traditions of Mexico City’s Aztec culture. In addition to relaxing and rejuvenating treatments, the spa features an assortment of wellness areas, including steam rooms, saunas, and a timeless capsule room.
Dining at Samos, the Mediterranean inspired restaurant on the 38th floor of The Ritz-Carlton, Mexico City, guests can enjoy cuisine featuring dynamic local flavors for a one-of-a-kind experience. Bringing vast luxury experience and expertise in Mexican, Italian, French, Peruvian and Argentinian cuisines, Chef Jonathan Felix has carefully created each dish to offer a culinary journey where flavors and sensations are elevated with every bite. The epicurean experiences continue through the dessert course with delicate sweets like Nido, an airy mango and passion fruit mousse encased in white chocolate and cradled by a spun sugar nest.
The Ritz-Carlton, Mexico City also offers more than 4,300 square feet of meeting space with floor to ceiling windows overlooking Chapultepec Park, ideally suited for a variety of events from meetings to celebratory occasions. The spaces have been designed to foster inspiration and connection whether a large gathering in the ballroom or an intimate board meeting.
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October 29, 2021 – Vietnam plans to resume international flights, which would allow the country to welcome foreign tourists in the last quarter of 2021.
The country has proposed several inbound flights for fully vaccinated foreign tourists to certain regions of Vietnam in the first phase. In the second phase from January 2022, Vietnam plans more regular flights for fully vaccinated or recovered tourists.
In the third and fourth phases, from April 2022 and July 2022, the country plans to remove quarantine for eligible entrants.
Vietnam continues to speed up its vaccination campaign. So far, 52.6 million people (54.5% of the population) have received at least one Covid-19 vaccine shot, while 21.5 million people (22.2% of the population) have been fully vaccinated.
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Traveling through Hartsfield-Jackson Atlanta International Airport will be even easier for Delta customers enrolled in TSA PreCheck starting next month with the expansion of new facial recognition capabilities and the opening of the first-ever Delta-TSA PreCheck® express lobby and bag drop.
Customers with both the Fly Delta app and a TSA PreCheck membership will soon be able to visit a new dedicated bag drop lobby on the lower level of Atlanta’s Domestic South Terminal, pass through the security checkpoint, and board their plane at the gate using only their “digital identity“ (made up of a customer’s SkyMiles Member number, passport number and Known Traveler Number). Customers are free to travel from curb to gate, completely hands- and device-free.
“We want to give our customers more time to enjoy travel by unlocking simplified, seamless and efficient experiences from end to end,” said Byron Merritt, Delta’s Vice President of Brand Experience Design. “Delta has been a leader in testing and implementing facial recognition technology since 2018 as part of our vision for building airports that are effortless. The launch of Atlanta’s express lobby and bag drop is the latest step in our commitment to listening and innovating for our customers.”
Here’s how Delta’s new experience will ease transit through three airport touchpoints in Atlanta:
Delta is setting a new standard for the industry as the first and only airline to build a dedicated bag drop space for TSA PreCheck customers. In Atlanta, a sleek new facility features fully automated self-serve bag drop machines – allowing for a quick and easy drop.
After checking in on the Fly Delta app, customers can enter the dedicated lobby area, conveniently located next to the rideshare drop-off area on the lower level of Atlanta’s Domestic South Terminal. They’ll quickly verify their identity via a hands-free facial scan, print and attach a bag tag from a self-serve kiosk, and place their bag on the conveyer.
Not only does the new experience streamline steps required to check a bag, but it also saves customers an average of more than two minutes (and more during peak travel times) by allowing them to skip the lines inside the main airport lobby.
The space will open next month ahead of the holiday travel season. In Detroit, eligible customers will be able to enjoy self-serve bag tagging and a dedicated Delta bag drop queue at the Delta check-in counter later this fall.
After a short walk from bag drop to security, eligible customers will once again use a quick facial scan to pass through the domestic checkpoint in dedicated TSA PreCheck lanes – no need to show a government ID or boarding pass.
In Atlanta, customers will also have the benefit of industry-leading, more efficient security scannersthat allow travelers to keep electronics and approved liquids in carry-on bags. As always, CLEAR remains a good choice for members who prefer to use its services.
When it’s time to board, customers will swap a facial scan for a boarding pass, just as they did at bag drop and the security checkpoint. One photo, and they are ready to board.
In Atlanta, T1-T8 gates will be the first to offer a facial recognition option for domestic boarding. Gates A10 and A12 will offer the same digital identity-enabled boarding in Detroit.
“This element of the customer journey is possible thanks to our strong partnerships with TSA, U.S. Customs and Border Protection and airport leadership, which were built over years of testing and perfecting facial recognition options for international customers,” said Greg Forbes, Delta’s Managing Director – Airport Experience. “Delta is writing the playbook for the industry as the first and only carrier to test this experience with TSA and TSA PreCheck.”
“We are glad to support self-service technologies that enhance security and reduce physical contact for passengers and TSA employees,” said Atlanta’s TSA Federal Security Director Robert Spinden. “This is one of many such pilots at domestic airports, and we look forward to continuing to test new initiatives with airline and interagency partners.”
Customers with an active Delta SkyMiles membership, Known Traveler Number and passport details saved to their profile can opt in when checking in for their flight using the Fly Delta app. If a customer does not want to participate in this option, they can choose not to opt in and proceed through the airport as preferred – participation is voluntary. Delta does not save or store any biometric data, nor does it plan to.
Delta teams are working to expand the airline’s facial recognition-enabled offerings both in scale and scope so more customers can experience a hands-free journey in the future.
With ongoing enhancements to the customer experience both in the air and on the ground – and even more destinations on the map in 2021-2022 – Delta is giving customers more to look forward to as they continue returning to the skies.
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October 28, 2021 – The Red Sea Development Company (TRSDC) has announced the signing of nine hotel management agreements with international hotel brands to operate resorts in the first phase of development at The Red Sea Project.
The agreements were unveiled on Day 2 of the Future Investment Initiative (FII) 2021, with the collection of hospitality brands set to operate nine of the 16 properties currently under development in the first phase and collectively feature more than 1,700 hotel keys of the total 3000 planned for Phase One.
These include EDITION Hotels and St Regis Hotels & Resorts, part of Marriott International; Fairmont Hotel & Resorts, Raffles Hotels & Resorts and SLS Hotels & Residences, part of global hospitality group Accor; Grand Hyatt, part of Hyatt Hotels Corporation; Intercontinental Hotels & Resorts and Six Senses, part of IHG Hotels & Resorts; and Jumeirah Hotels & Resorts, a global luxury hospitality company.
Saudi Arabia is accelerating its development of a new tourism offering in the Kingdom, fueled by the ambitious Vision 2030 program. We are proud to unveil our collection of unique and diverse hospitality brands that cater to this growing market and underpin our commitment to creating a world-leading barefoot luxury destination which will soon serve as a gateway to one of the last undiscovered places on the planet, said John Pagano, CEO of TRSDC.
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October 28, 2021 – Cunard announces new itineraries on Queen Elizabeth for 2022. Cunard has announced that a series of new itineraries sailing on Queen Elizabeth between February and May 2022 will go on sale in November. All sailings will depart from Southampton and will include a voyage in search of the Northern Lights, journeys to the Canary Islands and the Western Mediterranean as well as a grand voyage across the Atlantic Ocean, through the Panama Canal and on to Vancouver, Canada.
The new itineraries will replace the existing published schedule. Cunard continues to work very closely with authorities in all the destinations visited to ensure compliance with local health and entry requirements. Unfortunately, based on the most recent advice for cruise guests, and given the complexities of many of the international destinations involved, it will not be viable to maintain Queen Elizabeth’s existing schedule and all departures from 20 February to 17 May 2022 inclusive are now cancelled.
Cunard President Simon Palethorpe says, “We hope our guests will be inspired to find a little adventure with these new itineraries. In a single short programme, they offer fantastic variety from the opportunity to experience the wondrous Northern Lights, to sun kissed Mediterranean shores, to a transit of the Panama Canal.
To all guests affected by the cancelled voyages we are sorry for the disappointment this will cause and we hope to welcome many back on board when we return to Japan in 2023.”
Guests booked on the affected cancelled voyages will be offered a full refund or future cruise credit worth 125% of the standard deposit terms, and 100% of any additional monies paid.
About Cunard Cunard is a luxury British cruise line, renowned for creating unforgettable experiences around the world. Cunard has been a leading operator of passenger ships on the North Atlantic, since 1840, celebrating an incredible 181 years of operation. A pioneer in transatlantic journeys for generations, Cunard is world class. The Cunard experience is built on fine dining, hand-selected entertainment and outstanding service. From five-star restaurants and in-suite dining to inspiring guest speakers, the library and film screenings, every detail has been meticulously crafted to make the experience unforgettable. There are currently three Cunard ships, Queen Mary 2, Queen Elizabeth and Queen Victoria with destinations including Europe, the Caribbean, the Far East and Australia. In 2017, Cunard announced plans to add a fourth ship to its fleet to be launched in 2022. This investment is part of the company’s ambitious plans for the future of Cunard globally and will be the first time since 1998 that Cunard will have four ships in simultaneous service. Cunard is based at Carnival House in Southampton and has been owned since 1998 by Carnival Corporation & plc (NYSE/LSE: CCL; NYSE:CUK).
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October 27, 2021 – American Airlines is redesigning its award-winning AAdvantage® loyalty program, ridding it of complicated elite qualifying metrics for an easy-to-understand point system that provides multiple ways to earn status. In 2022, AAdvantage members can earn status by flying, using an AAdvantage credit card for purchases or spending with an AAdvantage partner.
“Loyalty should be simple, and we have reimagined our AAdvantage program to a single point system that provides a clear path to earning status for our members,” said Chief Customer Officer Alison Taylor. “For our loyal members, the message is simple: Earn AAdvantage miles, earn status — whether that’s by flying on American or by spending on everyday activities. We thank our members for their continued loyalty and look forward to this renewed relationship as we enter 2022.”
Achieving AAdvantage status
For every qualifying AAdvantage mile earned, members will earn one Loyalty Point. Here’s how to earn points:
Members can earn Loyalty Points by flying on American or one of its eligible partner airlines.
Don’t fly often, no problem. Join fellow AAdvantage members who will earn Loyalty Points every year just by shopping online or dining out.
AAdvantage 2022 status requirements
Status
Loyalty Points
Gold
30,000
Platinum
75,000
Platinum Pro
125,000
Executive Platinum
200,000
Extending status and a chance to double dip
To thank our members for their continued loyalty, American is extending all current members AAdvantage status through March 31, 2022.
And members can also double dip as any qualifying activity earned in January and February will count towards both 2022 and 2023 AAdvantage status. This gives members an extra two months to earn elite status for both years.
In the future, members will qualify for status from March through February, with status valid through March 31 of the following year.
Unlock Loyalty Choice Rewards
Next year, AAdvantage members can unlock Loyalty Choice Rewards, formerly called elite choice rewards. Loyalty Choice Rewards is a menu of rewards awarded to members that earn Platinum Pro status or higher and fly at least 30 flights on American or qualifying partner airlines.
Members can select the Loyalty Choice Reward they value the most, including an Admirals Club day pass, systemwide upgrades or bonus AAdvantage miles. Additional Loyalty Choice Rewards are available to unlock as members accrue more Loyalty Points.
About American Airlines Group American’s purpose is to care for people on life’s journey. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL and the company’s stock is included in the S&P 500. Learn more about what’s happening at American by visiting news.aa.com and connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines.
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October 27, 2021 – Hyatt Hotels Corporation (NYSE: H) announced today the debut of Hyatt Centric Downtown Denver, the latest property from the modern lifestyle hotel brand, Hyatt Centric. The 264-room hotel attracts guests who are looking to explore the best of what Denver has to offer. In the heart of downtown, the destination-centric hotel debuts a new seasonally inspired restaurant, Apple Blossom, helmed by beloved local restaurateurs Paul C. Reilly and Aileen V. Reilly. Located at 1776 Champa Street, Hyatt Centric Downtown Denver is conveniently positioned near the city’s top destinations including the Colorado Convention Center, Denver Center for the Performing Arts, Coors Field, Ball Arena, Union Station, and the bustling Larimer Square.
“We are so thrilled to bring this unique experience to the Denver market,” shares General Manager Colleen Huther. “This property fully embraces Denver’s booming cultural scene, from the locally inspired menu at Apple Blossom, to the murals from local artists, and meeting space with expansive views of North Downtown – we are truly bringing something special and shareworthy to travelers and locals alike.”
Upon arrival, guests are greeted by a vibrant, colorful mural by local artist Megan Walker in the hotel’s driveway, blending themes of Denver’s urban life, Red Rock Amphitheatre’s music culture and Colorado’s renowned nature landscape into one vivid picture. Upon entering the hotel, a welcoming, spacious lobby adorned with energizing colors and glowing natural lighting offers the ideal gathering space for reconnecting, collaborating, planning, and unwinding. Locals and travelers alike are treated to music curated by local artist, Eric “Benny” Bloom of Grammy Award winning Lettuce, as they explore the hotel.
In true Denver fashion, the beloved owners of Denver’s Beast + Bottle and Coperta debut Apple Blossom, a chef-driven concept celebrating the best of America’s seasons with a focus on the agricultural bounty of local and regional ranchers, farmers and purveyors. Apple Blossoms’ signature dishes include Cowtown Beef Plate (a nod to Denver’s Stock Show heritage), Whole Grilled Rainbow Trout, Chef Fox’s Sweet Moon Pancakes at brunch, Apple Turnover with Buttermilk Ice Creamand Local Honey and more. Paying homage to sister restaurant Coperta, Apple Blossom offers an extensive house-made pasta program using Heritage Colorado grains. The beverage menu includes an all-American wine list, craft cocktails and ciders, with a tap system pouring select wine varietals and beer. The restaurant, located just off the hotel’s lobby, seats 68 guests with a 20-seat bar and lounge area and is open for breakfast, lunch and dinner. The Apple Blossom team also oversees room service, catering and banquets for the hotel.
The hotel’s spacious rooftop terrace boasts cityscape views, plush seating and outdoor fireplaces where guests can embrace Denver’s countless days of sunshine while enjoying small plates and drinks curated by Apple Blossom. With sliding-style doors, the space flows beautifully into a pre-function area where 2,530 square feet of flexible meeting space offers an upscale venue for groups of every size with unparalleled natural light. The penthouse level also plays home to the 975 square foot hospitality suite complete with a dedicated living area, spacious high-end dining table for eight, and a private rooftop terrace with mountain and city views. To complete the presidential floor experience, a 24-hour modern fitness center is lined with floor-to-ceiling windows and features Peloton bikes looking onto the city.
Each Hyatt Centric Downtown Denver guestroom offers thoughtful, modern urban decor to reflect the personality and style of the city in which it resides. Guests can enjoy walk-in showers and an in-room work area, and those who opt for a high-floor space are treated to dramatic views. Guestrooms are completed with thoughtful high-end finishes including keyless entry and check-in, Drybar Buttercup hair dryers in every room, Hyatt Centric robes and BeeKind bath amenities. Additional amenities include a thoughtfully furnished lobby with areas for guests to work, meet, eat and lounge, fresh coffee services; lobby market for grab-and-go items, and valet options.
Guided by its purpose of care, Hyatt’s multi-layered Global Care & Cleanliness Commitment further enhances its operational guidance and resources around colleague and guest safety and peace of mind. More information on Hyatt’s commitment can be found here: hyatt.com/care-and-cleanliness.
The term “Hyatt” is used in this release for convenience to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
For further information:
About Hyatt Centric
Hyatt Centric is a brand of full-service lifestyle hotels located in prime destinations. Created for millennial-minded travelers who want to be in the middle of the action, Hyatt Centric hotels are thoughtfully designed to enable exploration and discovery. The lobby lounge is a launch pad providing guests with information about the most sought-after food, nightlife and activities the destination has to offer. The bar and restaurant are local hot spots where great conversations, locally inspired food and signature cocktails can be enjoyed. Streamlined modern rooms focus on delivering everything guests want and nothing they don’t, including BeeKind environmentally conscious bath products, Bluetooth-enabled electronics and salon-grade blow dryers. A team of colleagues is always available to recommend local hidden gems to launch guests’ discovery of the destination. For more information please visit hyattcentric.com. Follow @HyattCentric on Facebook and Instagram, and tag photos with #HyattCentricExplorer.
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October 26, 2021 – British Airways has announced that following the successful trial of mobile health pass, VeriFLY by Daon, and its subsequent rollout across its network, it has signed a long-term agreement with Daon.
British Airways and American Airlines were the first airlines to trial mobile digital health pass, VeriFLY by Daon
Over 500,000 customers have successfully used the pass to make sure they have the right documentation ahead of their flights
British Airways has extended its relationship with VeriFLY following the rollout of the technology across its network, with particular focus on the US ahead of its opening to UK and European citizens from November 8
The airline is on track to ensure that the whole of its route network is covered by a functionality that allows customers to have their documents checked before travel by the end of the year
British Airways is working with VeriFLY to ensure that customers connecting with other carriers, can use the platform to certify their documentation
The airline has worked closely with Daon to make travel as frictionless and smooth as possible for its customers. Travellers can upload any Covid-19 related documentation required for their destination, including vaccination records, negative Covid-19 results and government documents, straight into the VeriFLY mobile app so that they are verified before travel. This will let customers know if they have met the appropriate Covid-19 entry requirements for their destination before leaving for the airport, avoiding any uncertainty.
As well as ensuring a customer has the correct documentation for their journey, British Airways has further developed the technology to allow customers using VeriFLY to check in online on BA.com. Boarding passes can be downloaded ahead of arriving at the airport and customers travelling with hand luggage can head straight through security without the need to visit a desk once they arrive at the airport, further increasing the capability for contactless travel.
The airline initially started trialling VeriFLY in February 2021 on selected routes and has seen over 500,000 customers successfully verified before travel. VeriFLY is now available on all flights to North, South and Central America the Caribbean, Middle East, South Africa, Cayman Islands, Egypt and European destinations including Bulgaria, France, Croatia, Ireland and Switzerland, as well as on the majority of flights into the UK.
British Airways is working closely with Daon to make the customer experience even easier. Most recently it has extended the capability to read QR codes that appear on documentation such as a vaccination certificate or the UK passenger locator form, making document submission simple.
Anthony Allcock, British Airways’ Chief Information and Digital Officer, said: “We started working with Daon at the beginning of this year with one simple objective – to make it as simple as possible for our customers to understand and conform with different country entry requirements when they fly with us. Since then, we have worked with Daon to make it even easier, allowing customers to unlock online check in and automate approvals for digital documentation such as vaccination certificates or the Government’s passenger locator form, helping reduce complexity.
“We know our customers rely on us to help them through their journey and we will continue to ensure our travel verification processes are the most advanced, reliable and easy to use as we help get the world moving again, especially as we prepare for US borders to reopen on November 8.”
Tom Grissen, Daon CEO, said: “British Airways and American Airlines were the first global airlines to truly understand what their customers would need to successfully navigate the ever-changing government travel requirements related to COVID-19. By making VeriFLY available early on, British Airways travellers have had the advantage of a seamless and confident travel experience. We are delighted to see our partnership with British Airways grow stronger. Other organisations and airlines have followed their lead.”
For multiple customers travelling on one booking reference, they can use one smart phone to upload all documentation. The airline is also working closely with other airlines on the role that VeriFLY plays in multi sector journeys.
All data uploaded to VeriFLY or through www.ba.com is not retained by either organisation and is purged post travel, unless a government requires specific information to be temporary kept for attestation or contact tracing, in which case it will be safeguarded for a limited time strictly in line with GDPR laws.
For all other countries that British Airways flies to, customers can verify their COVID-19 documents through ‘Manage My Booking’ on ba.com and once verified they will be able to check-in online. Destinations include Hong Kong, Nigeria, Ghana, Singapore, India, Maldives and Pakistan, as well as a handful of European destinations
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